Below are some useful links
Martin Lewis, Money Saving Expert - Cashback Collapse Help Guide
Website: http://www.moneysavingexpert.com/phones/coolnewmobile-phoneboxdirect-help
Vodafone
Customer Services: 07836 191 191
From your Vodafone mobile: 191 (free call)
Opening times: 24 hours
Website: www.vodafone.co.uk
O2
Customer services: 08705 860 860
From your O2 mobile: 100 (free call)
Opening times: Mon-Sun: 08.00-21.00
Website: www.o2.co.uk
T-Mobile
Customer services: 0845 4125 000
From your T-Mobile mobile: 150 (free call)
Opening times: Mon-Sat: 08.00-22.00 Sun:08.00-20.00
Website: www.t-mobile.co.uk
3 "Three"
Customer services: 08707 330 333
From your 3 mobile: 333 (free call)
Opening times: 24 hours
Website: www.three.co.uk
Orange
Customer services: 07973 100 150
From your Orange mobile: 150 (free call)
Opening times: 24hours
Website: www.orange.co.uk
CISAS
The Communication and Internet Services Adjudication Scheme (CISAS) assist in settling disputes with customers of Orange and T-Mobile.
Website: www.cisas.org.uk
OTELO
Office of the Telecommunications Ombudsman assist in settling disputes with customers of O2, Three, Virgin Mobile and Vodafone.
Website: www.otelo.org.uk